Enrolment and Engagement Officer

Portland Training are currently expanding and have an exciting opportunity available for the right candidate to join our team.

We offer a competitive salary, attractive bonus package and a holiday allowance of 25 days, increasing after two years of service, plus an additional day off for your birthday! Hard work is recognised and incentives/rewards given for this also.

Testament to our commitment to creating the best possible workplace we can, we have been awarded Investors in People, Gold Accreditation!

A commitment shared by everyone in the company – from our Managing Director Hollie to our Apprentices each individual takes ownership for making Portland Training a fantastic place to work.

Key Duties and Responsibilities:

Providing an excellent level of customer service
To contact and develop effective working relationships with new and existing referral partners and learners, both face to face and remotely
Attending stakeholder drop ins, job fairs and other marketing events
Carrying out robust initial assessment with learners
Accurately completing all enrolment and exit paperwork with learners to a quality standard
Ensure effective CIEAG is carried out and collate the information obtained at enrolment/induction and share with tutors and other key staff to ensure programmes are planned to meet the needs of learners.
Manage your own diary efficiently
Identifying and promoting courses to learner and learner referral sources
Generate new referrals through promoting Portland Training’s AEB provision
To identify and engage in communication with local employment partnership groups to promote our services and identify employment opportunities
Achieve monthly individual and team targets for enrolments and course attendance
Attending promotions days when required and promoting the companies services to potential customers/learners
Support the tracking of the learners upon completion into a positive destination
Liaising with colleagues to offer learners the best possible progression route into further training or employment
Provide ongoing support and guidance to learners as well as providing more specific support for additional learning needs and additional social needs
Support and actively drive learner progression into sustainable employment
Undertake training and ongoing development as required
Update and maintain learner records including paper and electronic files
Ensure contractual and Ofsted requirements are adhered to at all times
Read, understand, and contribute to Portland Trainings internal processes
Comply with the Safeguarding, Prevent and Health and Safety Policies and to be vigilant to potential concerns and risks
Undertake any other duties and responsibilities as required by management team
All staff should conduct themselves with professionalism in line with professionalism in line with Portland Training’s brand values and behaviours

Qualifications/Skills Required:

GCSE Grade C English and Maths or FS Level 2
IAG Level 2 or willingness to work towards
Good level of ICT skills
Experience of working with unemployed adults in an educational setting
Experience of roll on roll off delivery
Experience and knowledge of Initial Assessment processes
Ability to motivate self and learners
Ability to prioritise workloads
Ability to use initiative and be flexible in approach
Contribute and work well as part of a team
Excellent communication and time management skills
Good organisational skills with an ability to prioritise work-load and meet deadlines
Desire to learn, progress and build a career in the training industry




Please email your CV to careers@portlandtraining.co.uk and if successful we will arrange an interview with you.

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