Customer Service Practitioner

Enhance your career with a level 2 apprenticeship in customer service. Our level 2 apprenticeship builds your skills to further your career in the business industry, setting you on your way for an exciting career with unlimited opportunities.

If you are an employer, looking to find out more about this Apprenticeship programme, click here 

Why choose a Customer Service Apprenticeship?

Customer service apprenticeships give you the opportunity to work within an exciting customer facing, problem solving role, where you will interact with many different people whilst developing your skills to enhance your career prospects.

You will combine both studying and working in a customer service environment, meaning you ‘earn whilst you learn’. Whilst studying to complete the level 2 standard you will receive support from Portland Training, your tutor/assessor and your employer. We understand a new role is sometimes daunting, but we will help guide you through your apprenticeship every step of the way. We will also help increase your employability skills by enhancing your maths and English knowledge with functional skills qualifications, if of course, you aren’t already exempt.

All this support will lead to you completing your end point assessment and gaining your customer service apprenticeship.

What will I study?

You will study a range of topics, both bespoke to your company and transferrable across the industry.

As an apprentice you will develop your, knowledge, skills and behaviours through the course.

What’s in it for me?

Apprenticeships are designed to help benefit both you and the company you work for………

  • Enhance your career prospects
  • Increase your skills
  • Become a specialist
  • Earn, learn, develop, at absolutely no cost to yourself

To enquire about your future in Customer Service click here!

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